We have found UIA capable of solving complex technical issues that much larger ISPs struggled to solve. We are pleased with UIA's professionalism and timely response to problems.

– Doug Caton, Chief Information Officer, NHRA

When we call UIA's customer support call center, the phone is answered by a live person who can usually deal with the issue at hand. If not, the correct technician trained to deal with the problem is immediately contacted. UIA's attention to excellent customer service and support cannot be beat.

– Todd Melinn, Chief Operations Officer, Active

Ultimate Internet Access has consistently proven to be our most reliable vendor relationship. Their proactive approach to customer service and e-solutions has not only been integral to the evolution of our organization, but also brings a strong ROI to the balance sheet.

– Tom Foley, Manager, Visitor Information Services, Big Bear Lake Resort Association, Inc.

UIA has provided firewall management for our company over the past four years with exemplary customer service. I would not ever consider changing service companies nor would I ever consider bringing the management of the system back in-house.

– Scott Oakley, Executive Vice President of Information Services, GAMC